Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 07, 2024 - 15:00 EST
Scheduled
What are we doing? Fuze is upgrading various network components in the Frankfurt, DE Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service. We expect this maintenance to have minimal impact on customers.
Who is affected? Customers homed to the following Call Servers in: dep-z50-call5 dep-z51-call4
When are we doing this? Start: Thursday, November 7th 15:00 (GMT-5) End: Thursday, November 7th 17:00 (GMT-5)
What will you experience during the work? Users will experience interruptions of up to two minutes in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do? If you experience any issues with Fuze services during this time, we recommend waiting up to 2 minutes and trying again.
What happens if it doesn't go as planned? Maintenance will be reverted.
Who should you contact with questions? Please reach out to us; we would be happy to talk to you!
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