All Systems Operational
About This Site
Welcome to Fuze's home for live information on system and service statuses. Here you'll find live data on system performance. If there are any interruptions in service, a note will be posted here. We encourage you to also subscribe to the components that make the most sense for your business.
Voice Services - North America
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Operational
Ashburn, VA
Operational
Boston, MA
Operational
San Francisco, CA
Operational
San Jose, CA
Operational
Voice Services - Latin America
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Operational
São Paulo, BR
Operational
Voice Services - Europe
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Operational
Frankfurt, DE
Operational
London, UK
Operational
Voice Services - Asia/Pacific
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Operational
Hong Kong, HK
Operational
Sydney, AU
Operational
Singapore, SG
Operational
Voice Services - Africa
?
Operational
Johannesburg, ZA
Operational
FuzeCC Services - North America
Operational
Ashburn, VA
Operational
Boston, MA
Operational
San Francisco, CA
Operational
San Jose, CA
Operational
FuzeCC Services - Latin America
Operational
São Paulo, BR
Operational
FuzeCC Services - Europe
Operational
Frankfurt, DE
Operational
London, UK
Operational
FuzeCC Services - Asia/Pacific
Operational
Hong Kong, HK
Operational
Sydney, AU
Operational
Singapore, SG
Operational
FuzeCC Services - Africa
Operational
Johannesburg, ZA
Operational
Legacy FCC Services - North America
?
Operational
Ashburn, VA
Operational
Boston, MA
Operational
San Francisco, CA
Operational
San Jose, CA
Operational
Legacy FCC Services - Latin America
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Operational
São Paulo, BR
Operational
Legacy FCC Services - Europe
?
Operational
Frankfurt, DE
Operational
London, UK
Operational
Legacy FCC Services - Asia/Pacific
?
Operational
Hong Kong, HK
Operational
Sydney, AU
Operational
Singapore, SG
Operational
Legacy FCC Services - Africa
?
Operational
Johannesburg, ZA
Operational
Messaging Services - North America
?
Operational
Ashburn, VA
Operational
Boston, MA
Operational
San Francisco, CA
Operational
San Jose, CA
Operational
Messaging Services - Latin America
?
Operational
São Paulo, BR
Operational
Messaging Services - Europe
?
Operational
London, UK
Operational
Frankfurt, DE
Operational
Messaging Services - Asia/Pacific
?
Operational
Sydney, AU
Operational
Hong Kong, HK
Operational
Singapore, SG
Operational
Messaging Services - Africa
?
Operational
Johannesburg, ZA
Operational
Fuze Meetings - Global
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Operational
Ashburn, VA
Operational
Frankfurt, DE
Operational
San Jose, CA
Operational
Singapore, SG
Operational
Sydney, AU
Operational
Fax to Email - Global
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Operational
e-Fax Services
Operational
Orcafax Services
Operational
Admin Services - Global
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Operational
Fuze Hub
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Operational
Fuze Portal
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Operational
Fuze Help Center
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Operational
Fuze Data, Reporting, and/or Discover Services
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Operational
Device Provisioning Services
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Operational
Integrations - Global
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Operational
Fuze for Salesforce
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Operational
Fuze Connect
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Operational
Call Recording API
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Operational
Fuze Data API
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Operational
Hub API
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Operational
SCIM
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Operational
Fuze for Chrome
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Operational
Fuze for Firefox
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Operational
Fuze for Edge
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Operational
Fuze for Outlook
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Operational
Fuze for Office 365
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Operational
Fuze for Slack
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Operational
Login Services - Global
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Operational
Warden
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Operational
SSO
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Frankfurt, DE Point of Presence Maintenance - Wednesday, April 2nd 16:00 to 18:00 (GMT-4) Apr 2, 2025 16:00-18:00 EDT
What are we doing?
Fuze is upgrading various network components in the Frankfurt, DE Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service. We expect this maintenance to have minimal impact on customers.
Who is affected?
Customers homed to the following Call Servers:
dep-z40-call3
dep-z40-call4
dep-z40-call5
dep-z41-call1
dep-z41-call2
dep-z41-call3
dep-z41-call4
When are we doing this?
Start: Wednesday, April 2nd 16:00 (GMT-4)
End: Wednesday, April 2nd 18:00 (GMT-4)
What will you experience during the work?
Users will experience interruptions of up to two minutes in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do?
If you experience any issues with Fuze services during this time, we recommend waiting up to 2 minutes and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617 603 2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 081 800 0173
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 504 560 3799
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at https://fuze.my.site.com/support/s/
Posted on Mar 17, 2025 - 16:00 EDT
Fuze is upgrading various network components in the Frankfurt, DE Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service. We expect this maintenance to have minimal impact on customers.
Who is affected?
Customers homed to the following Call Servers:
dep-z40-call3
dep-z40-call4
dep-z40-call5
dep-z41-call1
dep-z41-call2
dep-z41-call3
dep-z41-call4
When are we doing this?
Start: Wednesday, April 2nd 16:00 (GMT-4)
End: Wednesday, April 2nd 18:00 (GMT-4)
What will you experience during the work?
Users will experience interruptions of up to two minutes in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do?
If you experience any issues with Fuze services during this time, we recommend waiting up to 2 minutes and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617 603 2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 081 800 0173
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 504 560 3799
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at https://fuze.my.site.com/support/s/
Posted on Mar 17, 2025 - 16:00 EDT
Frankfurt, DE Point of Presence Maintenance - Thursday, April 3rd 16:00 to 18:00 (GMT-4) Apr 3, 2025 16:00-18:00 EDT
What are we doing?
Fuze is upgrading various network components in the Frankfurt, DE Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service. We expect this maintenance to have minimal impact on customers.
Who is affected?
Customers homed to the following Call Servers:
dep-z41-call5
dep-z49-call1
dep-z49-call2
dep-z49-call3
dep-z49-call4
dep-z49-call5
dep-z50-call1
When are we doing this?
Start: Thursday, April 3rd 16:00 (GMT-4)
End: Thursday, April 3rd 18:00 (GMT-4)
What will you experience during the work?
Users will experience interruptions of up to two minutes in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do?
If you experience any issues with Fuze services during this time, we recommend waiting up to 2 minutes and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617 603 2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 081 800 0173
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 504 560 3799
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at https://fuze.my.site.com/support/s/
Posted on Mar 17, 2025 - 16:02 EDT
Fuze is upgrading various network components in the Frankfurt, DE Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service. We expect this maintenance to have minimal impact on customers.
Who is affected?
Customers homed to the following Call Servers:
dep-z41-call5
dep-z49-call1
dep-z49-call2
dep-z49-call3
dep-z49-call4
dep-z49-call5
dep-z50-call1
When are we doing this?
Start: Thursday, April 3rd 16:00 (GMT-4)
End: Thursday, April 3rd 18:00 (GMT-4)
What will you experience during the work?
Users will experience interruptions of up to two minutes in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do?
If you experience any issues with Fuze services during this time, we recommend waiting up to 2 minutes and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617 603 2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 081 800 0173
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 504 560 3799
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at https://fuze.my.site.com/support/s/
Posted on Mar 17, 2025 - 16:02 EDT
Frankfurt, DE Point of Presence Maintenance - Monday, April 7th 16:00 to 18:00 (GMT-4) Apr 7, 2025 16:00-18:00 EDT
What are we doing?
Fuze is upgrading various network components in the Frankfurt, DE Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service. We expect this maintenance to have minimal impact on customers.
Who is affected?
Customers homed to the following Call Servers:
dep-z50-call2
dep-z50-call3
dep-z50-call4
dep-z51-call1
dep-z51-call3
dep-z51-call5
dep-z52-call1
dep-z52-call2
When are we doing this?
Start: Monday, April 7th 16:00 (GMT-4)
End: Monday, April 7th 18:00 (GMT-4)
What will you experience during the work?
Users will experience interruptions of up to two minutes in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do?
If you experience any issues with Fuze services during this time, we recommend waiting up to 2 minutes and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617 603 2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 081 800 0173
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 504 560 3799
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at https://fuze.my.site.com/support/s/
Posted on Mar 17, 2025 - 16:03 EDT
Fuze is upgrading various network components in the Frankfurt, DE Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service. We expect this maintenance to have minimal impact on customers.
Who is affected?
Customers homed to the following Call Servers:
dep-z50-call2
dep-z50-call3
dep-z50-call4
dep-z51-call1
dep-z51-call3
dep-z51-call5
dep-z52-call1
dep-z52-call2
When are we doing this?
Start: Monday, April 7th 16:00 (GMT-4)
End: Monday, April 7th 18:00 (GMT-4)
What will you experience during the work?
Users will experience interruptions of up to two minutes in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do?
If you experience any issues with Fuze services during this time, we recommend waiting up to 2 minutes and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617 603 2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 081 800 0173
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 504 560 3799
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at https://fuze.my.site.com/support/s/
Posted on Mar 17, 2025 - 16:03 EDT
London, UK Point of Presence Maintenance - Tuesday, April 8th 16:00 to 18:00 (GMT-4) Apr 8, 2025 16:00-18:00 EDT
What are we doing?
Fuze is upgrading various network components in the London, UK Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service. We expect this maintenance to have minimal impact on customers.
Who is affected?
Customers homed to the following Call Servers:
ukp-z19-call1
ukp-z19-call2
ukp-z19-call3
ukp-z19-call4
ukp-z19-call5
ukp-z28-call1
ukp-z28-call3
When are we doing this?
Start: Tuesday, April 8th 16:00 (GMT-4)
End: Tuesday, April 8th 18:00 (GMT-4)
What will you experience during the work?
Users will experience interruptions of up to two minutes in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do?
If you experience any issues with Fuze services during this time, we recommend waiting up to 2 minutes and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617 603 2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 081 800 0173
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 504 560 3799
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at https://fuze.my.site.com/support/s/
Posted on Mar 17, 2025 - 16:11 EDT
Fuze is upgrading various network components in the London, UK Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service. We expect this maintenance to have minimal impact on customers.
Who is affected?
Customers homed to the following Call Servers:
ukp-z19-call1
ukp-z19-call2
ukp-z19-call3
ukp-z19-call4
ukp-z19-call5
ukp-z28-call1
ukp-z28-call3
When are we doing this?
Start: Tuesday, April 8th 16:00 (GMT-4)
End: Tuesday, April 8th 18:00 (GMT-4)
What will you experience during the work?
Users will experience interruptions of up to two minutes in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do?
If you experience any issues with Fuze services during this time, we recommend waiting up to 2 minutes and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617 603 2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 081 800 0173
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 504 560 3799
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at https://fuze.my.site.com/support/s/
Posted on Mar 17, 2025 - 16:11 EDT
London, UK Point of Presence Maintenance - Wednesday, April 9th 16:00 to 18:00 (GMT-4) Apr 9, 2025 16:00-18:00 EDT
What are we doing?
Fuze is upgrading various network components in the London, UK Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service. We expect this maintenance to have minimal impact on customers.
Who is affected?
Customers homed to the following Call Servers:
ukp-z28-call4
ukp-z28-call5
ukp-z38-call2
ukp-z38-call3
ukp-z38-call4
ukp-z38-call5
ukp-z39-call1
When are we doing this?
Start: Wednesday, April 9th 16:00 (GMT-4)
End: Wednesday, April 9th 18:00 (GMT-4)
What will you experience during the work?
Users will experience interruptions of up to two minutes in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do?
If you experience any issues with Fuze services during this time, we recommend waiting up to 2 minutes and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617 603 2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 081 800 0173
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 504 560 3799
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at https://fuze.my.site.com/support/s/
Posted on Mar 17, 2025 - 16:13 EDT
Fuze is upgrading various network components in the London, UK Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service. We expect this maintenance to have minimal impact on customers.
Who is affected?
Customers homed to the following Call Servers:
ukp-z28-call4
ukp-z28-call5
ukp-z38-call2
ukp-z38-call3
ukp-z38-call4
ukp-z38-call5
ukp-z39-call1
When are we doing this?
Start: Wednesday, April 9th 16:00 (GMT-4)
End: Wednesday, April 9th 18:00 (GMT-4)
What will you experience during the work?
Users will experience interruptions of up to two minutes in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do?
If you experience any issues with Fuze services during this time, we recommend waiting up to 2 minutes and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617 603 2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 081 800 0173
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 504 560 3799
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at https://fuze.my.site.com/support/s/
Posted on Mar 17, 2025 - 16:13 EDT
London, UK Point of Presence Maintenance - Thursday, April 10th 16:00 to 18:00 (GMT-4) Apr 10, 2025 16:00-18:00 EDT
What are we doing?
Fuze is upgrading various network components in the London, UK Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service. We expect this maintenance to have minimal impact on customers.
Who is affected?
Customers homed to the following Call Servers:
ukp-z39-call2
ukp-z39-call3
ukp-z39-call4
ukp-z39-call5
ukp-z40-call1
ukp-z40-call2
ukp-z40-call3
When are we doing this?
Start: Thursday, April 10th 16:00 (GMT-4)
End: Thursday, April 10th 18:00 (GMT-4)
What will you experience during the work?
Users will experience interruptions of up to two minutes in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do?
If you experience any issues with Fuze services during this time, we recommend waiting up to 2 minutes and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617 603 2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 081 800 0173
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 504 560 3799
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at https://fuze.my.site.com/support/s/
Posted on Mar 17, 2025 - 16:14 EDT
Fuze is upgrading various network components in the London, UK Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service. We expect this maintenance to have minimal impact on customers.
Who is affected?
Customers homed to the following Call Servers:
ukp-z39-call2
ukp-z39-call3
ukp-z39-call4
ukp-z39-call5
ukp-z40-call1
ukp-z40-call2
ukp-z40-call3
When are we doing this?
Start: Thursday, April 10th 16:00 (GMT-4)
End: Thursday, April 10th 18:00 (GMT-4)
What will you experience during the work?
Users will experience interruptions of up to two minutes in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do?
If you experience any issues with Fuze services during this time, we recommend waiting up to 2 minutes and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617 603 2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 081 800 0173
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 504 560 3799
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at https://fuze.my.site.com/support/s/
Posted on Mar 17, 2025 - 16:14 EDT
London, UK Point of Presence Maintenance - Monday, April 14th 16:00 to 18:00 (GMT-4) Apr 14, 2025 16:00-18:00 EDT
What are we doing?
Fuze is upgrading various network components in the London, UK Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service. We expect this maintenance to have minimal impact on customers.
Who is affected?
Customers homed to the following Call Servers:
ukp-z40-call4
ukp-z40-call5
ukp-z41-call1
ukp-z41-call2
ukp-z41-call3
ukp-z41-call4
ukp-z41-call5
When are we doing this?
Start: Monday, April 14th 16:00 (GMT-4)
End: Monday, April 14th 18:00 (GMT-4)
What will you experience during the work?
Users will experience interruptions of up to two minutes in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do?
If you experience any issues with Fuze services during this time, we recommend waiting up to 2 minutes and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617 603 2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 081 800 0173
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 504 560 3799
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at https://fuze.my.site.com/support/s/
Posted on Mar 17, 2025 - 16:16 EDT
Fuze is upgrading various network components in the London, UK Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service. We expect this maintenance to have minimal impact on customers.
Who is affected?
Customers homed to the following Call Servers:
ukp-z40-call4
ukp-z40-call5
ukp-z41-call1
ukp-z41-call2
ukp-z41-call3
ukp-z41-call4
ukp-z41-call5
When are we doing this?
Start: Monday, April 14th 16:00 (GMT-4)
End: Monday, April 14th 18:00 (GMT-4)
What will you experience during the work?
Users will experience interruptions of up to two minutes in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do?
If you experience any issues with Fuze services during this time, we recommend waiting up to 2 minutes and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617 603 2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 081 800 0173
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 504 560 3799
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at https://fuze.my.site.com/support/s/
Posted on Mar 17, 2025 - 16:16 EDT
London, UK Point of Presence Maintenance - Tuesday, April 15th 16:00 to 18:00 (GMT-4) Apr 15, 2025 16:00-18:00 EDT
What are we doing?
Fuze is upgrading various network components in the London, UK Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service. We expect this maintenance to have minimal impact on customers.
Who is affected?
Customers homed to the following Call Servers:
ukp-z49-call2
ukp-z49-call3
ukp-z49-call4
ukp-z49-call5
ukp-z50-call2
ukp-z50-call3
ukp-z51-call1
ukp-z51-call3
ukp-z51-call5
When are we doing this?
Start: Tuesday, April 15th 16:00 (GMT-4)
End: Tuesday, April 15th 18:00 (GMT-4)
What will you experience during the work?
Users will experience interruptions of up to two minutes in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do?
If you experience any issues with Fuze services during this time, we recommend waiting up to 2 minutes and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617 603 2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 081 800 0173
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 504 560 3799
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at https://fuze.my.site.com/support/s/
Posted on Mar 17, 2025 - 16:17 EDT
Fuze is upgrading various network components in the London, UK Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service. We expect this maintenance to have minimal impact on customers.
Who is affected?
Customers homed to the following Call Servers:
ukp-z49-call2
ukp-z49-call3
ukp-z49-call4
ukp-z49-call5
ukp-z50-call2
ukp-z50-call3
ukp-z51-call1
ukp-z51-call3
ukp-z51-call5
When are we doing this?
Start: Tuesday, April 15th 16:00 (GMT-4)
End: Tuesday, April 15th 18:00 (GMT-4)
What will you experience during the work?
Users will experience interruptions of up to two minutes in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do?
If you experience any issues with Fuze services during this time, we recommend waiting up to 2 minutes and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617 603 2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 081 800 0173
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 504 560 3799
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at https://fuze.my.site.com/support/s/
Posted on Mar 17, 2025 - 16:17 EDT