Scheduled - What are we doing?
Fuze will be conducting a required maintenance in the Frankfurt Data Center to optimize configuration on network equipment.

Who is affected?
Customers who connect to Fuze privately and whose primary services are hosted on the Frankfurt Data Center who are also using either Fuze Meetings or Voice services.

When are we doing this?
Start: Saturday, February 16th 22:00 EST
End: Saturday, February 16th 22:30 EST

What will you experience during the work?
You may experience a momentary interruption of service (few seconds) while the new configuration is being applied.

What do you need to do?
If you experience any issues with Fuze Meetings or Voice services during this time we recommend waiting up to 60 seconds and trying again.

What happens if it doesn't go as planned?
Maintenance will be reverted.

Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!

U.S. Toll Free +1 866 379 9442
United States +1 617.603.2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 76 888 7202
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 34 589 4674
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131

or visit our support page at fuzecommunity.force.com/support.
Feb 13, 09:03 EST