All Systems Operational

About This Site

Welcome to Fuze's home for live information on system and service statuses. Here you'll find live data on system performance. If there are any interruptions in service, a note will be posted here. We encourage you to also subscribe to the components that make the most sense for your business.

Voice Services - North America ? Operational
Ashburn, VA Operational
Boston, MA Operational
San Francisco, CA Operational
San Jose, CA Operational
Voice Services - Latin America ? Operational
São Paulo, BR Operational
Voice Services - Europe ? Operational
Frankfurt, DE Operational
London, UK Operational
Voice Services - Asia/Pacific ? Operational
Hong Kong, HK Operational
Sydney, AU Operational
Singapore, SG Operational
Voice Services - Africa ? Operational
Johannesburg, ZA Operational
Contact Center Services - North America ? Operational
Ashburn, VA Operational
Boston, MA Operational
San Francisco, CA Operational
San Jose, CA Operational
Contact Center Services - Latin America ? Operational
São Paulo, BR Operational
Contact Center Services - Europe ? Operational
Frankfurt, DE Operational
London, UK Operational
Contact Center Services - Asia/Pacific ? Operational
Hong Kong, HK Operational
Sydney, AU Operational
Singapore, SG Operational
Contact Center Services - Africa ? Operational
Johannesburg, ZA Operational
Messaging Services - North America ? Operational
Ashburn, VA Operational
Boston, MA Operational
San Francisco, CA Operational
San Jose, CA Operational
Messaging Services - Latin America ? Operational
São Paulo, BR Operational
Messaging Services - Europe ? Operational
London, UK Operational
Frankfurt, DE Operational
Messaging Services - Asia/Pacific ? Operational
Sydney, AU Operational
Hong Kong, HK Operational
Singapore, SG Operational
Messaging Services - Africa ? Operational
Johannesburg, ZA Operational
Fuze Meetings - Global ? Operational
Ashburn, VA Operational
Frankfurt, DE Operational
San Jose, CA Operational
Singapore, SG Operational
Sydney, AU Operational
Fax to Email - Global ? Operational
e-Fax Services Operational
Orcafax Services Operational
Admin Services - Global ? Operational
Fuze Hub ? Operational
Fuze Portal ? Operational
Fuze Help Center ? Operational
Fuze Data, Reporting, and/or Discover Services ? Operational
Device Provisioning Services ? Operational
Integrations - Global ? Operational
Fuze for Salesforce ? Operational
Fuze Connect ? Operational
Call Recording API ? Operational
Fuze Data API ? Operational
Hub API ? Operational
SCIM ? Operational
Fuze for Chrome ? Operational
Fuze for Firefox ? Operational
Fuze for Edge ? Operational
Fuze for Outlook ? Operational
Fuze for Office 365 ? Operational
Fuze for Slack ? Operational
Login Services - Global ? Operational
Warden ? Operational
SSO ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 21, 2020

No incidents reported today.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020
Polycom device Claiming
Resolved - This incident has been resolved.
Sep 17, 16:39 EDT
Monitoring - We have resolved the issue with device claiming for Polycoms, and have confirmed that all devices that did not initially get claimed have gone through. Users can now resume the device claim process. We will monitor this event for the next 30 minutes before setting the status to "resolved." If you continue to experience issues, please contact support via the Community. To ensure the quickest feedback, please make reference to Incident 4283.
Sep 17, 14:30 EDT
Update - We are continuing to work on a fix for this issue.
Sep 17, 08:08 EDT
Identified - We have identified an issue with device claiming for Polycoms that we are actively working to address. Users should not be attempting to claim new devices until this issue has been resolved. Additional updates will be provided as the investigation progresses.
Sep 17, 08:07 EDT
Fuze for Google Calendar
Resolved - The issue with Fuze for Google Calendar has been resolved in the newest version of those browser extensions. Updated Extensions can be found and installed from our Marketplace here:
https://marketplace.fuze.com/category/browsers

Thank you for your patience while we resolved this issue. If you continue to have issues, please contact Fuze Support for further assistance.
Sep 17, 08:25 EDT
Identified - We have identified the issue and our development team is in the process of testing a fix. We will keep you updated as the fix progresses.
Sep 14, 15:45 EDT
Investigating - We are aware of issues scheduling Fuze meetings directly from Google Calendar. This issue does not impact the ability to join/host Fuze meetings, or to schedule meetings from the Fuze app.

We are actively working to restore functionality from within Google Calendar and will provide updates as we have them.
Sep 14, 13:25 EDT
Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020
Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.

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