All Systems Operational
About This Site
Welcome to Fuze's home for live information on system and service statuses. Here you'll find live data on system performance. If there are any interruptions in service, a note will be posted here. We encourage you to also subscribe to the components that make the most sense for your business.
Voice Services - North America
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Operational
Boston
Operational
San Francisco
Operational
Voice Services - Latin America
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Operational
Brazil
Operational
Voice Services - Europe
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Operational
Frankfurt
Operational
London
Operational
Voice Services - Asia/Pacific
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Operational
Hong Kong
Operational
Sydney
Operational
Singapore
Operational
East Asia
Operational
Contact Center Services - North America
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Operational
Boston
Operational
San Francisco
Operational
Contact Center Services - Latin America
?
Operational
Brazil
Operational
Contact Center Services - Europe
?
Operational
Frankfurt
Operational
London
Operational
Contact Center Services - Asia/Pacific
?
Operational
Hong Kong
Operational
Sydney
Operational
Singapore
Operational
East Asia
Operational
Messaging Services - North America
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Operational
Boston
Operational
San Francisco
Operational
Messaging Services - Latin America
?
Operational
Brazil
Operational
Messaging Services - Europe
?
Operational
London
Operational
Frankfurt
Operational
Messaging Services - Asia/Pacific
?
Operational
Sydney
Operational
Hong Kong
Operational
Singapore
Operational
East Asia
Operational
Fuze Meetings - Global
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Operational
Fuze Meetings Services
Operational
Fax to Email - Global
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Operational
e-Fax Services
Operational
Admin Services - Global
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Operational
The Hub & Fuze Portal
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Operational
Fuze Data, Reporting, and/or Analytics Services
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Operational
SSO, Identity & Login Services
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Operational
External Amazon Webservices
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Operational
AWS s3-ap-northeast-1
Operational
AWS s3-us-west-2
Operational
AWS s3-us-west-1
Operational
AWS sns-us-east-1
Operational
AWS sns-sa-east-1
Operational
AWS s3-eu-west-1
Operational
AWS s3-eu-central-1
Operational
AWS s3-ap-southeast-2
Operational
AWS s3-ap-southeast-1
Operational
AWS cloudFront
Operational
AWS ec2-eu-central-1
Operational
AWS ec2-eu-west-1
Operational
AWS ec2-sa-east-1
Operational
AWS ec2-us-east-1
Operational
AWS ec2-us-west-1
Operational
AWS elasticache-us-east-1
Operational
AWS elb-ap-southeast-1
Operational
AWS elb-ap-southeast-2
Operational
AWS elb-eu-central-1
Operational
AWS elb-eu-west-1
Operational
AWS elb-sa-east-1
Operational
AWS elb-us-east-1
Operational
AWS elb-us-west-1
Operational
AWS rds-ap-southeast-1
Operational
AWS rds-ap-southeast-2
Operational
AWS rds-eu-central-1
Operational
AWS rds-sa-east-1
Operational
AWS rds-us-east-1
Operational
AWS rds-us-west-1
Operational
AWS rds-us-west-2
Operational
AWS route53
Operational
AWS s3-sa-east-1
Operational
AWS s3-us-standard
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
London Data Center Maintenance - December 15th 22:00 - December 16th 01:00 GMT
Dec 15, 17:00-20:00 EST
What are we doing?
Fuze is upgrading the hardware on our London Data Center MPLS Router. This is part of our ongoing global network upgrades.
Who is affected?
Customers who connect to Fuze privately whose primary services are hosted on the London Data Center.
When are we doing this?
Start: Saturday, December 15th 22:00 GMT
End: Sunday, December 16th 01:00 GMT
What will you experience during the work?
You may experience a short interruption of voice service (up to 60 seconds) while failing over to the secondary Frankfurt data center at the start of this maintenance. If failover is not configured users will be down during this window.
What do you need to do?
Fuze recommends customers connected privately to our London Data Center ensure they have a failover setup to our Frankfurt data center prior to this maintenance. For more information see our “Fuze Services Requirements Guide” here:
https://fuzecommunity.force.com/support/s/article/Fuze-Voice-TCP-UDP-Ports-Guide
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617.603.2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 76 888 7202
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 34 589 4674
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at fuzecommunity.force.com/support.
Posted on Dec 12, 11:48 EST
Fuze is upgrading the hardware on our London Data Center MPLS Router. This is part of our ongoing global network upgrades.
Who is affected?
Customers who connect to Fuze privately whose primary services are hosted on the London Data Center.
When are we doing this?
Start: Saturday, December 15th 22:00 GMT
End: Sunday, December 16th 01:00 GMT
What will you experience during the work?
You may experience a short interruption of voice service (up to 60 seconds) while failing over to the secondary Frankfurt data center at the start of this maintenance. If failover is not configured users will be down during this window.
What do you need to do?
Fuze recommends customers connected privately to our London Data Center ensure they have a failover setup to our Frankfurt data center prior to this maintenance. For more information see our “Fuze Services Requirements Guide” here:
https://fuzecommunity.force.com/support/s/article/Fuze-Voice-TCP-UDP-Ports-Guide
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617.603.2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 76 888 7202
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 34 589 4674
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at fuzecommunity.force.com/support.
Posted on Dec 12, 11:48 EST
Ashburn Data Center Maintenance - December 15th 22:00 - 24:00 ET
Dec 15, 22:00 - Dec 16, 00:00 EST
What are we doing?
Fuze will be conducting necessary upgrades of our network services in the Ashburn Data Center. This maintenance will focus on upgrading the operating systems of critical hardware components within our Ashburn Center. This is done to stay current with any bug fixes and/or security patches distributed by the manufacturer.
Who is affected?
Customers using Fuze Meetings.
When are we doing this?
Start: Saturday, December 15th 22:00 ET
End: Saturday, December 15th 24:00 ET
What will you experience during the work?
Customers may experience a short (up to 60 seconds) interruption of Fuze meetings service. This may include dropping a video stream or being unable to make new meetings. No other Fuze services will be impacted. If you do encounter degradation in service, please wait 60 seconds and try your session again.
What do you need to do?
If you experience any issues with Fuze Meetings during this time, we recommend waiting up to 60 seconds and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
What to do if you have questions or problems?
Please reach out to us; we would be happy to talk to you!
Our Customer Support team can be reached at
U.S. Toll Free +1 866 379 9442
United States +1 617.603.2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 76 888 7202
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 34 589 4674
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at fuzecommunity.force.com/support.
Posted on Dec 12, 12:02 EST
Fuze will be conducting necessary upgrades of our network services in the Ashburn Data Center. This maintenance will focus on upgrading the operating systems of critical hardware components within our Ashburn Center. This is done to stay current with any bug fixes and/or security patches distributed by the manufacturer.
Who is affected?
Customers using Fuze Meetings.
When are we doing this?
Start: Saturday, December 15th 22:00 ET
End: Saturday, December 15th 24:00 ET
What will you experience during the work?
Customers may experience a short (up to 60 seconds) interruption of Fuze meetings service. This may include dropping a video stream or being unable to make new meetings. No other Fuze services will be impacted. If you do encounter degradation in service, please wait 60 seconds and try your session again.
What do you need to do?
If you experience any issues with Fuze Meetings during this time, we recommend waiting up to 60 seconds and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
What to do if you have questions or problems?
Please reach out to us; we would be happy to talk to you!
Our Customer Support team can be reached at
U.S. Toll Free +1 866 379 9442
United States +1 617.603.2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 76 888 7202
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 34 589 4674
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at fuzecommunity.force.com/support.
Posted on Dec 12, 12:02 EST