Resolved -
This incident has been resolved and service has been restored to normal operation. We apologize for any inconvenience caused.
Sep 12, 02:26 EDT
Update -
We are continuing to work on a fix for this issue.
Sep 11, 11:50 EDT
Update -
We continue our work on the solution to the issue but more effort is still required to reach service restoration.
The next update will be provided by 14:00 UTC tomorrow, 12th of Sep (10:00 US Eastern Time).
Sep 11, 10:25 EDT
Update -
We continue to work on the solution to the issue in order to restore services to normal. Thank you for your patience while we work to get this issue resolved. We will provide further updates as they become available.
Sep 11, 09:02 EDT
Identified -
The issue has been identified and a fix is being implemented. We thank you for your patience as we continue to work on this issue and will provide updates as they become available.
Sep 11, 07:07 EDT
Update -
We're still working through this issue and we apologize for any inconvenience caused. The next update will be provided by 11:00 UTC.
Sep 11, 04:47 EDT
Update -
We thank you for your patience as we work through this issue. We are continuing to investigate the problem and will provide an update by 09:00 UTC. We apologise for any inconvenience caused.
Sep 11, 01:50 EDT
Update -
We are taking steps to try to rectify the issue. We apologize for the inconvenience caused. We will continue to provide further updates.
Sep 11, 00:52 EDT
Update -
Our internal teams are continuing to look into this issue. We will continue to provide updates as soon as they are available. We appreciate your patience and understanding.
Sep 10, 23:44 EDT
Update -
We continue to troubleshoot this issue. Thank you for your continued patience. We will provide further updates once they become available.
Sep 10, 22:34 EDT
Update -
We thank you for your continued patience as we investigate this issue. We will continue to provide updates as we progress.
Sep 10, 21:36 EDT
Update -
We are continuing to investigate the issue. We will provide further details once they become available. We apologize for any inconvenience caused.
Sep 10, 21:06 EDT
Investigating -
We are currently investigating a reported issue with the Fuze mobile application not alerting for incoming calls or messages when the app is in the background. We will provide further updates once they become available. We apologize for any inconvenience caused.
Sep 10, 20:32 EDT