Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 05, 2024 - 23:00 EST
Scheduled
What are we doing? Fuze is upgrading various network components in the San Jose, CA Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service. We expect this maintenance to have minimal impact on customers.
Who is affected? Customers homed to the following Call Servers in: cap-z54-call4 cap-z58-call5 cap-z59-call1 cap-z60-call2 cap-z61-call3
When are we doing this? Start: Tuesday, November 5th 23:00 (GMT-5) End: Wednesday, November 6th 01:00 (GMT-5)
What will you experience during the work? Users will experience interruptions of up to two minutes in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do? If you experience any issues with Fuze services during this time, we recommend waiting up to 2 minutes and trying again.
What happens if it doesn't go as planned? Maintenance will be reverted.
Who should you contact with questions? Please reach out to us; we would be happy to talk to you!
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