Ashburn Point of Presence Maintenance Part One - Friday, June 18th 20:00 to 21:00 EDT (GMT-4)
Completed
The scheduled maintenance has been completed.
Posted Jun 18, 2021 - 21:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 18, 2021 - 20:00 EDT
Scheduled
What are we doing?
Fuze is upgrading various network components in the Ashburn Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service.
Who is affected?
Customers who are homed in North American Data Centers.
When are we doing this?
Start: Friday, June 18th 20:00 EDT (GMT-4)
End: Friday, June 18th 21:00 EDT (GMT-4)
What will you experience during the work?
Users may experience an interruption of up to 40 seconds in duration throughout this 1-hour window while the new configuration is being applied.
What do you need to do?
If you experience any issues with Fuze services during this time we recommend waiting up to 40 seconds and trying again.
What happens if it doesn't go as planned?
Maintenance will be reverted.
Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442
United States +1 617.603.2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 76 888 7202
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 34 589 4674
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at fuzecommunity.force.com/support
Posted Jun 15, 2021 - 09:02 EDT
This scheduled maintenance affected: Voice Services - North America (Ashburn, VA, Boston, MA, San Francisco, CA, San Jose, CA), Legacy FCC Services - North America (Ashburn, VA, Boston, MA, San Francisco, CA, San Jose, CA), Fuze Meetings - Global (Ashburn, VA, San Jose, CA), and FuzeCC Services - North America (Ashburn, VA, Boston, MA, San Francisco, CA, San Jose, CA).