We have had no further reports of the issue and show all services functioning as expected. This incident is now closed.
Again, we apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.
Posted Jan 05, 2025 - 00:22 EST
Monitoring
We have implemented a fix for the issue, and expect that all services are functioning as expected.
We will monitor this incident for the next 30 minutes before setting the status to "Resolved”. If you continue to experience issues, please contact support via the Community for assistance.
We apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.
Posted Jan 05, 2025 - 00:01 EST
Identified
We are now detecting some degraded performance on our Data platform.
This may impact end-user services.
We are working diligently to address the issue and will provide regular updates as we have them until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.
Posted Jan 04, 2025 - 22:41 EST
Monitoring
We have implemented a fix for the issue, and expect that all services are functioning as expected.
Some data may not be immediately available as the backlog is processed.
We apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.
Posted Jan 04, 2025 - 22:37 EST
Investigating
We are experiencing an outage on our Data platform.
This will impact end-user services. Data.fuze.com is currently not available.
We are working diligently to identify the cause of the issue and will provide regular updates as we have them until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.
Posted Jan 04, 2025 - 20:10 EST
This incident affected: Admin Services - Global (Fuze Data, Reporting, and/or Discover Services).