EMEA Fuze Back End Infrastructure Maintenance - Sat, Feb 1st 22:00 EST to Sun, Feb 2nd 01:00 EST (GMT-5)
Scheduled Maintenance Report for Fuze
Completed
The scheduled maintenance has been completed.
Posted Feb 02, 2020 - 01:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 01, 2020 - 22:00 EST
Scheduled
What are we doing?
Fuze is upgrading various components within our back end infrastructure across the EMEA region.

Who is affected?
EMEA customers who are attempting to use the Portal, device provisioning, SMS, or voice services during the specified window.

When are we doing this?
Start: Saturday, February 1st 22:00 EST
End: Sunday, February 2nd 01:00 EST

What will you experience during the work?
You may experience brief interruptions of service with the Portal, device provisioning, SMS, or voice services (up to 5 minutes each time) throughout this 3 hour window.

What do you need to do?
If you experience any issues with the Portal, device provisioning, SMS, or voice services during this time we recommend waiting up to 5 minutes and trying again.

What happens if it doesn't go as planned?
Maintenance will be reverted.

Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!

U.S. Toll Free +1 866 379 9442
United States +1 617.603.2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 76 888 7202
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 34 589 4674
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131

or visit our support page at fuzecommunity.force.com/support.
Posted Jan 27, 2020 - 15:42 EST
This scheduled maintenance affected: Admin Services - Global (Fuze Hub, Fuze Portal, Device Provisioning Services), Messaging Services - Europe (London, UK, Frankfurt, DE), and Voice Services - Europe (Frankfurt, DE, London, UK).