Delay in Fuze call history and presence

Incident Report for Fuze

Resolved

This incident has been resolved.

Posted Apr 17, 2020 - 22:51 EDT

Monitoring

The delay in call history and presence has been resolved. Some users may exhibit an extended "on a call" state that will automatically clear shortly.

Posted Apr 17, 2020 - 11:06 EDT

Identified

We have identified an issue which may cause delay in call history and presence for some users. Rest assured, we are working diligently to correct the issue and will provide regular updates until the issue has been resolved. We apologize for any inconvenience this may cause and thank you for your patience.

Posted Apr 17, 2020 - 09:45 EDT

This incident affected: Messaging Services - Europe (London, UK, Frankfurt, DE).