Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 20, 2018 - 22:00 EDT
Scheduled
What are we doing?
Fuze is performing emergency maintenance on our Boston Data Center to address the degradation of services that occurred earlier today and ensure this issue does not occur in the future.
Who is affected?
Customers hosted on our Boston Data Center
When are we doing this?
Start: Tuesday, March 20th 22:00 ET
End: Wednesday. March 21st 01:00 ET
What will you experience during the work?
Customers on our Boston Data Center may experience a momentary blip where inbound and outbound calls are unavailable during this maintenance.
What do you need to do?
If you experience an issue making or receiving calls during this maintenance, please wait up to 60 seconds and try again. Any blip in service during this maintenance should not last longer than 60 seconds.
What happens if it doesn't go as planned?
Changes will be reverted.
Who should you contact with questions?
If you have any questions, please reach out to our Customer Support team at
U.S. Toll Free +1 866 379 9442
United States +1 617.603.2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 76 888 7202
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 34 589 4674
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at fuzecommunity.force.com/support.
Posted Mar 20, 2018 - 16:19 EDT
This scheduled maintenance affected: Voice Services - North America (Boston, MA).