Fuze Back End Infrastructure Maintenance - Sat, Jan 25th 22:00 EST to Sun, Jan 26th 01:00 EST (GMT-5)
Scheduled Maintenance Report for Fuze
Completed
The scheduled maintenance has been completed.
Posted Jan 26, 2020 - 01:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 25, 2020 - 22:00 EST
Scheduled
What are we doing?
Fuze is upgrading various components within our back end infrastructure across multiple regions.

Who is affected?
Any customers who are attempting to use the Portal, device provisioning, or voice services during the specified window.

When are we doing this?
Start: Saturday, January 25th 22:00 EST
End: Sunday, January 26th 01:00 EST

What will you experience during the work?
You may experience brief interruptions of service with the Portal, device provisioning, or voice services (up to 5 minutes each time) throughout this 3 hour window.

What do you need to do?
If you experience any issues with the Portal, device provisioning, or voice services during this time we recommend waiting up to 5 minutes and trying again.

What happens if it doesn't go as planned?
Maintenance will be reverted.

Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!

U.S. Toll Free +1 866 379 9442
United States +1 617.603.2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 76 888 7202
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 34 589 4674
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131

or visit our support page at fuzecommunity.force.com/support.
Posted Jan 20, 2020 - 15:10 EST
This scheduled maintenance affected: Fuze Meetings - Global (Ashburn, VA, Frankfurt, DE, San Jose, CA, Singapore, SG, Sydney, AU), Admin Services - Global (Fuze Hub, Fuze Portal, Fuze Help Center, Fuze Data, Reporting, and/or Discover Services, Device Provisioning Services), Contact Center Services - North America (Ashburn, VA, Boston, MA, San Francisco, CA, San Jose, CA), and Voice Services - North America (Ashburn, VA, Boston, MA, San Francisco, CA, San Jose, CA).