Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 18, 2018 - 00:45 EDT
Scheduled
What are we doing? Fuze is upgrading an internal network configuration on one of our data centers that hosts Fuze Meetings. This is part of our ongoing global network upgrades.
Who is affected? Users using Fuze Meeting services.
When are we doing this? Start: Friday, August 17th 21:45 PDT End: Friday, August 17th 23:45 PDT
What will you experience during the work? Fuze Meeting services may be unavailable for up to 15 minutes during this maintenance window.
What do you need to do? If you are unable to access a Fuze Meeting or get dropped from a Fuze Meeting during this window, we recommend waiting 15 minutes and trying again.
We also recommend users who have Fuze Meetings scheduled for this window to reschedule their meetings to avoid any potential impact.
What happens if it doesn't go as planned? Maintenance will be reverted.
Who should you contact with questions? If you have any questions, please reach out to our Customer Support team at U.S. Toll Free +1 866 379 9442 United States +1 617.603.2299 Australia +61 2 8607 8029 France +33 97 518 6686 Germany +49 32 22 109 6038 Greece +30 211 198 3039 Ireland +353 76 888 7202 Israel +972 3 763 0658 Italy +39 02 94 75 2581 Japan +81 34 589 4674 Netherlands +31 20 241 0144 United Kingdom +44 330 808 0131 or visit our support page at fuzecommunity.force.com/support.
Posted Aug 13, 2018 - 17:37 EDT
This scheduled maintenance affected: Fuze Meetings - Global (San Jose, CA).