Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 10, 2018 - 00:45 EST
Scheduled
What are we doing? On Friday, November 9th beginning at 9:45 PM PST Fuze will be conducting necessary upgrades of our network services in the San Jose Data Center. These upgrades will take place from 21:45 PM – 23:45 PM PST and will result in a more performant and future-ready data center.
Why are we doing this? This maintenance will focus on upgrading the operating systems of critical hardware components within our San Jose Data Center. This is done to stay current with any bug fixes or security patches distributed by the manufacturer.
How will you be affected? From 21:45 PM – 23:45 PM PST, customers may experience a short (up to 60 seconds) interruption of Fuze meetings service. This may include dropping a video stream or being unable to make new meetings. No other Fuze services will be impacted. If you do encounter degradation in service, please wait 60 seconds and try your session again.
What to do if you have questions or problems? Please reach out to us; we would be happy to talk to you!
Our Customer Support team can be reached at U.S. Toll Free +1 866 379 9442 United States +1 617.603.2299 Australia +61 2 8607 8029 France +33 97 518 6686 Germany +49 32 22 109 6038 Greece +30 211 198 3039 Ireland +353 76 888 7202 Israel +972 3 763 0658 Italy +39 02 94 75 2581 Japan +81 34 589 4674 Netherlands +31 20 241 0144 United Kingdom +44 330 808 0131
or visit our support page at fuzecommunity.force.com/support.
Posted Nov 07, 2018 - 09:57 EST
This scheduled maintenance affected: Fuze Meetings - Global (San Jose, CA).