Singapore and Hong Kong Point of Presence Maintenance - May 10th 09:00 HKT (GMT +8) to May 10th 12:00 HKT (GMT +8)
Scheduled Maintenance Report for Fuze
Completed
The scheduled maintenance has been completed.
Posted May 10, 2020 - 00:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 09, 2020 - 21:01 EDT
Scheduled
What are we doing?
Fuze is upgrading various network components in the Hong Kong and Singapore Points of Presence (PoP) as part of our ongoing global network upgrades to optimize service.

Who is affected?
Customers who are homed to the Hong Kong and Singapore Data Centers.

When are we doing this?
Start: Sunday, May 10th, 09:00 HKT
End: Sunday, May 10th, 12:00 HKT

What will you experience during the work?
You may experience brief interruptions of service (up to 30 seconds each time) throughout this 3-hour window while the new configuration is being applied.

What do you need to do?
If you experience any issues with Fuze Meetings or Voice services during this time we recommend waiting up to 30 seconds and trying again.

What happens if it doesn't go as planned?
Maintenance will be reverted.

Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!

U.S. Toll Free +1 866 379 9442
United States +1 617.603.2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 76 888 7202
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 34 589 4674
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131

or visit our support page at fuzecommunity.force.com/support.
Posted May 04, 2020 - 17:12 EDT
This scheduled maintenance affected: Voice Services - Asia/Pacific (Hong Kong, HK, Singapore, SG) and Fuze Meetings - Global (Singapore, SG).