San Jose Point of Presence Maintenance - November 16th 01:00 PST (GMT -8) to November 16th 05:00 PST (GMT-8)
Scheduled Maintenance Report for Fuze
Completed
The scheduled maintenance has been completed.
Posted Nov 16, 2019 - 08:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 16, 2019 - 04:00 EST
Scheduled
What are we doing?
Fuze is upgrading various network components in our San Jose Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service.

Who is affected?
Customers who are homed in the San Jose Data Center.

When are we doing this?
Start: Saturday, Nov 16th, 01:00 PST
End: Saturday, Nov 16th, 05:00 PST

What will you experience during the work?
You may experience brief interruptions of service (up to 60 seconds each time) throughout this 4-hour window while the new configuration is being applied.

What do you need to do?
If you experience any issues with Fuze Meetings or Voice services during this time we recommend waiting up to 60 seconds and trying again.

What happens if it doesn't go as planned?
Maintenance will be reverted.

Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!

U.S. Toll Free +1 866 379 9442
United States +1 617.603.2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 76 888 7202
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 34 589 4674
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131

or visit our support page at fuzecommunity.force.com/support.
Posted Nov 11, 2019 - 11:44 EST
This scheduled maintenance affected: Voice Services - North America (San Jose, CA), Legacy FCC Services - North America (San Jose, CA), and Messaging Services - North America (San Jose, CA).