Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 18, 2019 - 22:01 EDT
Scheduled
What are we doing? On Saturday, May 18th beginning at 10:00 PM EST Fuze will be conducting maintenance on the Fuze Portal. This maintenance will take place from 10:00 PM – 12:00 AM EST.
Why are we doing this? This maintenance will focus on correcting an underlying issue where call recordings were not properly viewable in the Fuze Portal.
How will you be affected? From 10:00 PM until 12:00 AM EST, customers may be unable to access the Fuze Portal at https://portal.thinkingphones.com and Hub at https://hub.thinkingphones.com. If you are unable to access these sites, please wait up to 20 minutes and try again.
What to do if you have questions or problems? Please reach out to us; We would be happy to talk to you!
Our Customer Support team can be reached at U.S. Toll Free +1 866 379 9442 United States +1 617 603 2299 Australia +61 2 8607 8029 France +33 97 518 6686 Germany +49 32 22 109 6038 Greece +30 211 198 3039 Ireland +353 76 888 7202 Israel +972 3 763 0658 Italy +39 02 94 75 2581 Japan +81 34 589 4674 Netherlands +31 20 241 0144 United Kingdom +44 330 808 0131 or visit our support page at fuzecommunity.force.com/support.
Posted May 17, 2019 - 17:47 EDT
This scheduled maintenance affected: Admin Services - Global (Fuze Hub).