Singapore Point of Presence Maintenance - Saturday, January 16th 22:00 to 24:00 SGT (GMT+8)
Scheduled Maintenance Report for Fuze
Completed
The scheduled maintenance has been completed.
Posted Jan 16, 2021 - 11:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 16, 2021 - 09:00 EST
Scheduled
What are we doing?
Fuze is upgrading various network components in the Singapore Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service.

Who is affected?
Customers who are homed in the Singapore Data Center.

When are we doing this?
Start: Saturday, January 16th 22:00 SGT (GMT+8)
End: Saturday, January 16th 24:00 SGT (GMT+8)

What will you experience during the work?
Users may experience interruptions of up to 2 minutes to Fuze services during this 2-hour window while the new configuration is being applied.

What do you need to do?
If you experience any issues with Fuze services during this time we recommend waiting up to 2 minutes and trying again.

What happens if it doesn't go as planned?
Maintenance will be reverted.

Who should you contact with questions?
Please reach out to us; we would be happy to talk to you!

U.S. Toll Free +1 866 379 9442
United States +1 617.603.2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 76 888 7202
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 34 589 4674
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131

or visit our support page at fuzecommunity.force.com/support
Posted Jan 11, 2021 - 17:16 EST
This scheduled maintenance affected: Contact Center Services - Asia/Pacific (Singapore, SG), Messaging Services - Asia/Pacific (Singapore, SG), and Voice Services - Asia/Pacific (Singapore, SG).