Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 24, 2018 - 18:00 EST
Scheduled
What are we doing?
Fuze is replacing our core switches that are used for redundancy located in our Boston Data Center.
Who is affected?
Low potential for voice service impact for customers hosted on our Boston Data Center.
When are we doing this?
Start: Saturday, February 24, 18:00 ET
End: Sunday, February 25, 02:00 ET
What will you experience during the work?
The potential for impact is if there is an issue on the main switch at the time of this maintenance. There will be a lack of redundancy while we work on the backup switch. There is no planned impact to voice services. An incident notification will be posted if an issue were to occur.
What do you need to do?
No action is required.
What happens if it doesn't go as planned?
We will put back in place the old redundant switch.
Who should you contact with questions?
If you have any questions, please reach out to our Customer Support team at
U.S. Toll Free +1 866 379 9442
United States +1 617.603.2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 76 888 7202
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 34 589 4674
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131
or visit our support page at fuzecommunity.force.com/support.
Posted Feb 19, 2018 - 11:38 EST
This scheduled maintenance affected: Voice Services - North America (Boston, MA).