Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 09, 2019 - 12:00 EST
Update
This maintenance has been pushed back one week and will now take place on March 9th.
Posted Feb 27, 2019 - 14:44 EST
Scheduled
What are we doing? Fuze will be conducting a required maintenance in the Sydney Data Center to optimize configuration on network equipment.
Who is affected? Customers whose primary services are hosted on the Sydney Data Center who are also using either Fuze Meetings or Voice services.
When are we doing this? Start: Saturday, March 2nd 12:00 EST (4:00 AEDT) End: Saturday, March 2nd 14:00 EST (6:00 AEDT)
What will you experience during the work? You may experience momentary interruption of service (few seconds) throughout this 2 hour window while the new configuration is being applied.
What do you need to do? If you experience any issues with Fuze Meetings or Voice services during this time we recommend waiting up to 60 seconds and trying again.
What happens if it doesn't go as planned? Maintenance will be reverted.
Who should you contact with questions? Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442 United States +1 617.603.2299 Australia +61 2 8607 8029 France +33 97 518 6686 Germany +49 32 22 109 6038 Greece +30 211 198 3039 Ireland +353 76 888 7202 Israel +972 3 763 0658 Italy +39 02 94 75 2581 Japan +81 34 589 4674 Netherlands +31 20 241 0144 United Kingdom +44 330 808 0131
or visit our support page at fuzecommunity.force.com/support.
Posted Feb 25, 2019 - 13:53 EST
This scheduled maintenance affected: Legacy FCC Services - Asia/Pacific (Sydney, AU), Fuze Meetings - Global (San Jose, CA), and Voice Services - Asia/Pacific (Sydney, AU).