Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 15, 2020 - 23:00 EST
Scheduled
What are we doing? Fuze is upgrading various network components in the San Jose Point of Presence (PoP) as part of our ongoing global network upgrades to optimize service.
Who is affected? Customers who are homed to the San Jose Data Center.
When are we doing this? Start: Saturday, Feb 15th, 23:00 EST End: Saturday, Feb 16th, 02:00 EST
What will you experience during the work? You may experience brief interruptions of service (up to 30 seconds each time) throughout this 3-hour window while the new configuration is being applied.
What do you need to do? If you experience any issues with Fuze Meetings or Voice services during this time we recommend waiting up to 30 seconds and trying again.
What happens if it doesn't go as planned? Maintenance will be reverted.
Who should you contact with questions? Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442 United States +1 617.603.2299 Australia +61 2 8607 8029 France +33 97 518 6686 Germany +49 32 22 109 6038 Greece +30 211 198 3039 Ireland +353 76 888 7202 Israel +972 3 763 0658 Italy +39 02 94 75 2581 Japan +81 34 589 4674 Netherlands +31 20 241 0144 United Kingdom +44 330 808 0131
or visit our support page at fuzecommunity.force.com/support.
Posted Feb 10, 2020 - 14:34 EST
This scheduled maintenance affected: Fuze Meetings - Global (San Jose, CA) and Voice Services - North America (San Jose, CA).