We have had no further reports of the issue and show all services functioning as expected. This incident is now closed.
If you experience any further issues related to this topic, please contact Fuze Support via the Community for assistance. To ensure the quickest feedback, please make reference to incident 5090.
Again, we apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.
Posted Sep 16, 2021 - 13:57 EDT
Monitoring
We are no longer receiving reports of the issue, and expect that all services are functioning as expected.
We will monitor this incident for the next 30 minutes before setting the status to "Resolved”. If you continue to experience issues, please contact support via the Community for assistance. To ensure the quickest feedback, please make reference to incident 5090.
We apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.
Posted Sep 16, 2021 - 12:53 EDT
Investigating
We are receiving reports of issues with outbound calling in our Desktop application affecting a subset of users.
We are working diligently to identify the issue and will provide regular updates as we have them and until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.
Posted Sep 16, 2021 - 12:24 EDT
This incident affected: Voice Services - North America (Ashburn, VA).