We have resolved the issue, and expect that all services are functioning normally. A postmortem will be posted shortly, and you will be notified.
Again, we apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.
Posted Aug 12, 2019 - 04:13 EDT
Monitoring
We have resolved the issue, and expect that all services are functioning normally. We will monitor this event for the next 30 minutes before setting the status to "resolved." If you continue to experience issues, please contact support via the Community, or by emailing support@fuze.com. To ensure the quickest feedback, please make reference to incident 3367.
We apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.
Posted Aug 12, 2019 - 02:52 EDT
Investigating
We have resolved the issue, and expect that all services are functioning normally. We will monitor this event for the next 30 minutes before setting the status to "resolved." If you continue to experience issues, please contact support via the Community, or by emailing support@fuze.com. To ensure the quickest feedback, please make reference to portal incident 19603.
We apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.
Posted Aug 12, 2019 - 02:49 EDT
Identified
We have identified the issue, and we are actively working on resolving this asap. We are unable to provide an estimated time to resolution, however we will provide status updates as they become available, and until the issue has been resolved.
Posted Aug 12, 2019 - 02:32 EDT
Investigating
We are currently experiencing an outage with Fuze Portal, it opens as blank. We are working on resuming services ASAP. We will continue to send updates as they are available. We apologize for any inconvenience caused and thank you for your patience.
Posted Aug 12, 2019 - 02:13 EDT
This incident affected: Admin Services - Global (Fuze Hub).