Outbound calls from Fuze

Incident Report for Fuze

Resolved

This incident has been resolved.

Posted May 12, 2020 - 23:48 EDT

Monitoring

The issue has been identified and fixed, all services should now be restored. We will continue to monitor this incident for the next 2 hours before resolving.

Posted May 12, 2020 - 21:23 EDT

Investigating

We are currently investigating an issue where users can't make or receive calls through Fuze. We are working on identifying the problem, and will update this incident as more information comes to hand.

Posted May 12, 2020 - 20:47 EDT

This incident affected: Voice Services - Asia/Pacific (Sydney, AU).