Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 14, 2019 - 01:00 EDT
Scheduled
What are we doing? Fuze is upgrading the optics on a network component in the San Francisco Data Center as part of our ongoing global network upgrades to optimize service.
Who is affected? Customer who connect to the San Francisco Data Center via MPLS
When are we doing this? Start: Saturday, July 13th 22:00 PST End: Sunday, July 13th 23:00 PST
What will you experience during the work? You may experience a momentary interruption of service (up to 30 seconds) within this 1 hour window while the new optics are being installed.
What do you need to do? If you experience any issues with voice services during this time we recommend waiting up to 60 seconds and trying again.
What happens if it doesn't go as planned? Maintenance will be reverted.
Who should you contact with questions? Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442 United States +1 617.603.2299 Australia +61 2 8607 8029 France +33 97 518 6686 Germany +49 32 22 109 6038 Greece +30 211 198 3039 Ireland +353 76 888 7202 Israel +972 3 763 0658 Italy +39 02 94 75 2581 Japan +81 34 589 4674 Netherlands +31 20 241 0144 United Kingdom +44 330 808 0131
or visit our support page at fuzecommunity.force.com/support.
Posted Jul 10, 2019 - 09:55 EDT
This scheduled maintenance affected: Voice Services - North America (San Francisco, CA).