Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 27, 2021 - 22:01 EST
Scheduled
What are we doing? Fuze is reconfiguring various components in the San Jose network as part of our ongoing global network upgrades to optimize service.
Who is affected? A subset of customers who use NNI in the San Jose Data Center.
When are we doing this? Start: Saturday, February 27th 19:00 PST (GMT-8) End: Saturday, February 27th 21:00 PST (GMT-8)
What will you experience during the work? Users may experience interruptions of up to 30 seconds in duration throughout this 2-hour window while the new configuration is being applied.
What do you need to do? If you experience any issues with Fuze services during this time we recommend waiting up to 30 seconds and trying again.
What happens if it doesn't go as planned? Maintenance will be reverted.
Who should you contact with questions? Please reach out to us; we would be happy to talk to you!
U.S. Toll Free +1 866 379 9442 United States +1 617.603.2299 Australia +61 2 8607 8029 France +33 97 518 6686 Germany +49 32 22 109 6038 Greece +30 211 198 3039 Ireland +353 76 888 7202 Israel +972 3 763 0658 Italy +39 02 94 75 2581 Japan +81 34 589 4674 Netherlands +31 20 241 0144 United Kingdom +44 330 808 0131
or visit our support page at fuzecommunity.force.com/support
Posted Feb 22, 2021 - 17:19 EST
This scheduled maintenance affected: Voice Services - North America (San Francisco, CA), Legacy FCC Services - North America (San Jose, CA), and Messaging Services - North America (San Jose, CA).